SUPPORT & FAQs

Moji Mayhem is an emoji merge puzzle game:

1. Tap an emoji tile to select it
2. Tap a matching adjacent tile to merge
3. Merge to create higher-level emojis
4. Reach Level 30 to conquer the game!

Build combos by matching quickly for bonus points.

Boss battles appear every 5 levels (5, 10, 15, 20, 25):

• A boss appears with an HP bar at the top
• Merge special boss tiles to damage the boss
• Score multiplier is 2x during boss fights!
• Defeat the boss to progress to the next level
• Each boss gets progressively harder

Bombs are timed challenge tiles:

• Multiple bomb tiles appear with a countdown timer
• Tap ALL bomb tiles before time runs out to defuse
• If you fail to defuse them, it's game over!
• Successfully defusing earns bonus points

Collect 50+ trophies across different tiers:

• Bronze - Common achievements
• Silver - Moderate challenges
• Gold - Difficult achievements
• Holographic - Rare and special trophies

Trophies are earned through gameplay, daily quests, boss battles, and discovering secrets.

Daily quests refresh every day with new challenges:

• Complete objectives like "Reach Level 7" or "Score 10,000"
• Build a streak by completing quests on consecutive days
• Longer streaks unlock special rewards
• Check The Trophy Room to see your current quest

Purchase "Remove Ads" for £2.99 (one-time):

1. Open The Trophy Room (tap the trophy icon)
2. Scroll down to find the Remove Ads option
3. Or tap Settings and look for Remove Ads
4. Complete the purchase via App Store

If you previously purchased "Remove Ads":

1. Open Settings
2. Scroll to the Remove Ads section
3. Tap "Restore Purchase"

Your purchase is tied to your Apple ID and should restore automatically.

Global leaderboards track high scores:

• Submit your username to appear on the leaderboard
• Rankings update in real-time
• Only your highest score is shown
• Leaderboards reset monthly

View leaderboards in The Trophy Room under the "Ranks" tab.

Moji Mayhem includes multiple visual themes:

• Light - Clean, bright appearance
• Dark - Easy on the eyes (default)
• Neon - Vibrant glowing colors
• Retro - Classic arcade style
• Christmas - Festive theme (Premium only)

Open Settings to change your theme.

Try these steps:

1. Force close the app and reopen it
2. Check for app updates in the App Store
3. Restart your device
4. Reinstall the app (progress is saved locally)

If issues persist, contact us with your device model and iOS version.

Game progress is stored locally on your device:

• Data may be lost if you delete and reinstall the app
• Device backups (iCloud/iTunes) may include game data
• We cannot recover lost local data

For purchases, use "Restore Purchase" to recover ad-free status.

We collect minimal, mostly anonymous data:

• Local only: Game progress, scores, settings
• Leaderboard (optional): Username, score
• Analytics: Anonymous gameplay stats
• Ads: AdMob collects device/ad data (removable)

Read our full Privacy Policy for details.

You have several options:

• Personalized ads: iOS Settings → Privacy → Tracking → Disable
• All ads: Purchase "Remove Ads" (£2.99)
• All data: Delete the app

We'd love to hear from you! Please include:

• Device model (e.g., iPhone 15 Pro)
• iOS version
• Description of the issue or idea
• Screenshots if possible

Email us at support@moji-mayhem.com